FAQs

HOW OLD DO YOU HAVE TO BE TO PLAY WHIRLYBALL?

All players must be 9 years or older and meet the minimum posted height requirement.

HOW MANY PEOPLE CAN PLAY LASER TAG AT ONCE

Up to 25 people can play a game of Laser Tag at once.

HOW LONG IS A GAME OF LASER TAG

Laser Tag games are typically 12-14 minutes in length.

DO YOU TAKE WALK-IN’S

No, all Activities must be reserved and booked in advance.

ARE CHILDREN SUPERVISED WHEN THEY ARE IN THE ACTIVITIES

Children are 100% supervised when in Activities. At all other times in the Facility, Party Rooms or elsewhere the behavior and conduct of children is the responsibility of the family/parent host of the party.

HOW LONG DO I GET THE PARTY ROOM FOR

The Party Room is available for 45 minutes, primarily for the scheduled Food Service time. However we do our best to ensure that the Party Room is available to you when you arrive until the end of your scheduled Party Room time.

IS ANYONE ELSE IN THE ACTIVITY WITH MY PARTY

No. The Activity you have reserved is used exclusively by your party for the time that you have booked it.

WHAT ARE YOUR HOURS

Our Activities are available for reservation 7 days a week, day or night. Our office is open and available to take reservations between 9:30 am – 7:00 pm Monday – Friday and 11:00 am – 6:00 pm on weekends.

HOW DOES IT WORK TO BOOK A PARTY

There are 3 simple steps to booking a party:
1) Select the Activities you wish to book, your preferred start time and party date
2) Contact us to check availability
3) A Reservation form to confirm the event date and Activity time will be sent to you for completion with payment information for a deposit to secure the date and time. Reservations may be made by telephone, email or in person.

HOW MANY PEOPLE PLAY WHIRLYBALL AT ONCE

WhirlyBall is played with 10 people (2 teams of 5).

HOW LONG IS A GAME OF WHIRLYBALL

A game of WhirlyBall can be any length but is generally 8-12 minutes in duration.

CAN I BRING MY OWN FOOD AND DRINKS

We do not allow outside food or beverages. We are under contract to provide any food required for eZone events from the restaurant on site. We do allow Birthday Party customers only to bring in unprepared snacks only (such as chips, cookies and candy) and drinks for the children.

DO I NEED TO BRING ANYTHING TO SERVE THE FOOD I ORDER

eZone provides disposable plates, cutlery, cups and napkins for all food ordered through our Catering service.

IS THERE A MAXIMUM NUMBER OF PEOPLE THAT CAN ATTEND

You may have any number of guests at your party or event. All our Activities are reserved in a minimum of 30 minute increments, giving you the flexibility to book more time, depending on how many guests you will have at the party.

DO YOU HAVE ANY PARTY PACKAGES WITH ACTIVITIES & FOOD

No. Our Activities are priced separately from the foodservice we offer because the Catering Menu for all eZone events is provided by the restaurant on site.

HOW MANY ACTIVITIES CAN I BOOK FOR A PARTY

It’s completely up to you! The majority of our birthday parties are approximately 2 to 2 ½ hours long and include 2 or 3, 30 minute Activities plus time in the Party Room. Corporate and other Special Occasion Events are normally longer and most often include a combination of all of our Activities.

DO I NEED TOKENS OR TICKETS TO USE THE ARCADE

No. Our Classic Arcade Room is like any other Activity we offer. Once the time is booked and confirmed all games are turned on to open play for guests to use.

HOW DOES IT WORK TO BOOK A CORPORATE/ TEAM BUILDING EVENT

The amount of time that you will need to satisfy the number of guests attending the event is the best place to begin when booking a Corporate Event.

We will recommend the minimum amount of Total Activity Time required and then determine which Activities you wish to include in the event.

A Reservation form to confirm the Activity cost and event date is issued and confirmed with a deposit.

DO YOU HAVE MEETING ROOMS AVAILABLE

Yes. We offer two well equipped meeting room facilities with built-in projector and screen, A/V sound system, and conference call capabilities.